Jayne Di’Michele
People Care Manager

I’ve worked at Busec Nova since December 2019 and have two roles within the company.

Firstly, I am the Enrolment Team Manger. I work closely with Isobel Wallace, our Administration and Enrolment Coordinator. Together we ensure that new students have everything they need to start their qualification journey with us.

I also help manage those Level 7 students who are still taking exams. I book them on to their exam and preparation workshops run by our Level 7 Programme Manger Sue Warner. Before the pandemic, I attended ‘live’ exams as an invigilator.

At the end of the student journey, we process qualification completions with the CIPD who then issue certificates to the students.

My second role is people care, which involves all things HR-related within the Busec Nova team.

I spent many years as a PA and then trained to be a Bookkeeper after I had my daughters. This has given me lots of experience, not only helping with company accounts but also with business development for lots of my clients. This led to me meeting the Busec Nova team many years ago when I did some consultancy work for Michele Simpson-Crew.

My customer service experience compliments both my student enrolment work and my HR responsibilities.